Frequently Asked Questions
Civil Service Live is the annual conference and learning events for all those in the Civil Service and wider Public Service.
Civil Service Live Newcastle is taking place in St. James' Park, Newcastle United Football Club, Wednesday, 30 September 2026. To find out more about the venue visit this page.
Joining instructions will be sent to all delegates two weeks before the event, during the week commencing 14 September. Further updates and important information will be shared closer to the event.
Please double check your spam and junk inboxes, if you have still not received an email please let us know by emailing civilservicelive@totalevents.uk and a member of the team will assist you.
Yes, you will need to bring a valid government-issued ID, as you will be required to present it at registration to gain access to the event.
You can access your registration via the link in your confirmation email. From there, you will be able to update your contact details.
No, Civil Service Live is exclusively open to civil servants across the UK.
Badges will not be issued at Civil Service Live Newcastle 2026.
On arrival, please present your confirmation email, either printed or displayed on your mobile device, along with your Civil Service pass or another form of official photographic ID if requested. Our registration team will verify your registration before issuing you with a wristband, which must be worn throughout the event.
Registration for Newcastle closes one hour before the end of the event.
You will also be able to register on the day. Please remember to bring your government-issued ID.
Yes, most sessions will have an audience engagement tool which will allow you to post questions, up-vote other people’s questions that you want to hear answers to, answer polls and chat about the topic. Contributions will always appear under your name.
If you don’t have access to a smart phone, we will have a roving microphone in the session room to allow questions from audience members.
You will be able to access Slido by scanning a QR code displayed at the event or by visiting www.slido.com and entering the code #CSLive.
There will be catering outlets throughout the venue where refreshments can be purchased. Water will be supplied free of charge. As St. James' Park is located in Newcastle city centre, there are also numerous cafés, restaurants and shops nearby should you wish to purchase lunch outside the venue.
Yes. We ensure that all venues used for Civil Service Live are accessible, inclusive, and compliant with relevant legal requirements.
To view the Inclusivity and Accessibility Report for this event, please click here.
Your data will be processed and stored in accordance with our privacy notice.
Your usual office attire.
Each year we review the locations of Civil Service Live to ensure we can reach and train as many civil servants as possible. This is also to ensure we are hosting these in convenient and central locations to reduce corporate travel as much as possible. Each of the venues selected are easily accessible by public transport in a bid to reduce the number of delegates taking cars or personal transport to the events.
The venues selected have sustainability policies in place including onsite recycling units, alternatives to single use plastic, sourcing local products for food offerings and ensuring plant based alternatives on the menu as standard.
We know that attending Civil Service Live will require time investment and would strongly encourage all staff to make use of the build-your-own programme to ensure their day is thoroughly planned and they get the most out of the events on offer. Each session has been crafted to provide key messages and actions that attendees can take back to their colleagues.
The venues have been chosen to be easily, and cost effectively, accessed using public transport. All travel costs should be claimed from your local budget and are subject to line manager approval.